Chipotle Mexican Grill - Lutz

The worst experience I've ever had with a chipotle. Ordered a chicken quesadilla via the mobile app and had to wait over ten minutes after the estimated pick-up time. I didn't mind when they were busy with To-Go orders. But when I get home, I couldn't believe what was in my pocket. A PLAIN cheese quesadilla with a SIDE of chicken. There is no logic in this order. I tried to put chickens in my own Queensadilla, but there weren't enough chickens to fill the queen. I also ordered one side of Guac and it was only half full. I should have read the reviews before visiting this place.

Absolutely the worst Chipotle ever! Look up! Look around! Take pride in where you work. This is unacceptable and absolutely filthy. Several employees behind the counter and not one can walk around and clean?! Not ok!! I?m appalled! Where is corporate on all these bad reviews? Get it together!! I?m embarrassed for you!

This location sucks. I love Chipotle, but this location is one if the worst in the Tampa area. My most recent order from there came... Half full. Just unacceptable. If it were a one time occurrence I wouldn't mind to much, but this happens all the time. Don't order from here, I will stop.

First time coming here, and they did not disappoint! Chipotle has done it again. Excellent customer service. The staff showed true effort when it comes to meeting dinner expectations. I was very pleased. Thank you, Chipotle.

Bowl wasn't even 1/3 full, picked it up out of the bag and thought it was empty. Forgot the beans but gave me stir fried red peppers instead, which I can't stand. Tried to call 3x but they didn't pick up the phone. Won't ever order online again, or go to this store again. :