Zen Japanese Grill And Sushi Bistro

Use to eat here all the time. They have changed there service to where you don't have a server. People just float around asking if you want to order. Last two times I was there I was almost harassed into ordering because so many people asked us in under ten minutes. What's worse is that once you order, no one waits on you. Both times, the person taking my order didn't know the food menu and took a wrong order. First time they added avocado to two of my rolls instead of simply ordering me a salmon avocado roll. The second time, they ordered me a shrimp box instead of salmon. What is worse is that they sliced the salmon about 10 times to make it cook faster. Half the pieces were raw, half were fully cooked and looked totally inedible. When I asked for them to cook me a piece without slicing it (and that I would wait), they did it anyway. Again looked like dog food.

While the food is good, the service here is horrible. They don't listen so your order is likely going to be wrong or missing something and they don't know how to serve. Seriously, wide open table on the right half with our drinks, utensils, etc on the left and the waitress kept serving from that side, touching our utensils and straws every time. Plus leaning over our drinks while talking and her hair hanging down on the cups. The worst though was the vulgar music they were playing. My son actually asked to leave (which we did) because it was f bombs every third word in the music they were blasting at top volume. Not at all recommended. You can get better food and MUCH better service elsewhere in town.

Love~Baby came with the name Zen because he was such a chill little pup.We popped into this restaurant in Mandeville, LA and the staff just couldn't get enough of him!Did you know they allow pets inside while dining?!#zen #Mandeville #thingstodoneworleans #mandevillerestaurants #petfriendly #puppy #puppylove #lovebaby

Delicious and excellent customer service! Generous portion and inexpensive lunch with huge portion.

I really hate to do this, because the food and service here is excellent, but I cannot call this experience relaxing at all. The door chime, the christmas music, and the background noise, are all quite obnoxious. I've come here before and it was a relaxing experience. I hope you guys can go back to making that your priority. If I wanted a quick in and out meal, I'd go to a buffet, but this is supposed to be Zen.