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Bidra med feedbackTo make matters worse, the bartender openly complained about his low tips, and his attitude when he served our meals was far from friendly; he clearly doesn't belong in the hospitality industry. On my way to the restroom, I noticed plates of partially eaten food carelessly left on tables along the path. Our waitress was friendly but the service overall was mediocre. We ended up spending $86, which felt more appropriate for dive bar food at best—more on the garbage end of the spectrum. I would not recommend this place and certainly won’t be returning. Service: Dine-in Meal type: Dinner Price per person: $30–50 Food: 1 Service: 3 Atmosphere: 1
My husband and I visited this restaurant with our two boys and two friends for a nice dinner. As soon as we arrived, we were greeted by an older woman with short blonde hair who seemed quite annoyed. She asked if we had a reservation, and when we replied that we did not but would be happy to sit anywhere, even outside, she informed us that the indoor seating was full and that we couldn't sit outside due to a lack of shade in the outdoor area. This was simply not true, as we had noticed that the outdoor space was actually shaded and empty as we walked in. It's disappointing that she chose to deceive us like that. It’s surprising and disheartening to experience such dishonesty. Overall, I would rate the service and atmosphere as a 1.
The Burrata appetizer was incredible! Everything is made in-house, including the sauces and chips. Each dish we ordered was delicious, and the staff provided excellent service. Overall, I would rate the food, service, and atmosphere all at 5 out of 5!
On another occasion, I brought a group of friends, and one of them has a severe nut allergy. We made sure to inform the staff, yet she had an allergic reaction after eating a Caesar salad. What kind of Caesar salad has nuts in it? We had to rush her to the hospital in Chelan. They did comp our meal, which was appreciated, but we also overheard the table next to us mention that their child had a nut allergy too, and I hope they managed to avoid any issues! It's crucial for servers to know which dishes contain nuts. Clearly, the kitchen and front-of-house staff are not communicating effectively. We decided to give Sunset another shot recently, since we couldn’t find another nice restaurant that could accommodate a large group reservation. Once again, it was a disaster. Our drink orders were mixed up multiple times, and our table was ignored for extended periods. Plus, the bickering between the kitchen and servers was evident again. The only employee who appears to have it together is Carl, the bartender, who is great. So, Sunset, please get your act together. You can't always rely on one-time vacationers. To win over the local crowd, you need a cohesive menu, excellent service, and consistently high-quality food. Help us fall in love with you!
The restaurant has a lovely ambiance and pleasing lighting, but the service was incredibly slow, despite it not being a busy night. I ordered the baked pasta, which turned out to be the saltiest dish I've ever encountered—completely inedible. At least the Caesar salad was decent.
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