Dunkin' - Margate

I always love my dunkin! I usually only get ice drinks, but I have a hot peppermint mocha because it was like 48° out. Delish!

The management should focus on improving employee training in customer service. It’s uncommon to hear staff greet customers with friendly phrases like "Good morning!" or "Thank you!" It feels like the customer service experience is comparable to the difference between Walmart and Publix.

This location gave me the wrong order today. I called the number listed on Google for this location. However, that number was not working. I went back in the drive thru and told them what was wrong with my order. As I pulled up to the window, a woman who appeared to be the manager, put her hand out. I was confused. She then wanted the bagel that was given to me incorrectly. I had already opened this order at home and touched the bagel. I handed the bagel back to her and she gave me the correct bagel. There was no apology for the mix up. My concern is why this company is accepting food back that was sent away with a customer. It could be contaminated but regardless, what do they plan go do with the bagel? I would have appreciated an apology. I did have to drive all the way back because they gave me the wrong order. Starbucks doesn't even take a coffee back once it has been touched. I was surprised that they took a bagel back after I drove all the way home and opened it during a time such as this when we need masks just to enter a store.

A great team of caring individuals who ensure you have hot coffee early in the morning!

Filthy location. The crew that was working the morning of 2/4/19 was VERY unprofessional. They were literally screaming in the restaurant and didn't care what anyone thought. The cheese on my egg cheese croissant was barely melted. The TV was set to a channel broadcasting a radical minister! We'll spend the extra time and use the Wiles Rd. location for the remainder of our stay!