Texas Roadhouse - Marion

I was craving Prime Rib and this is what I received today. Very sad indeed. The salad was very wilty and had to request another one. Server didn’t seem to care about the quality either. No apology. Nothing. The Prime was supposed to be 16oz!! Rolls were Very flat. Very disappointing. I had been craving this for sometime and decided to treat myself. Not a treat today.

This is hard to rate because typically we have a great experience bringing our children. Unfortunately this evening, the working manager seemed to have an issue with having children present. She said our lap infant counted as a member of the party which threw things off for their seating. I have never heard of a place counting an infant being held as an additional party member. Due to the manager’s coldness to our party, we felt as if she did not like that we had multiple children or if she had an issue sitting us in the bar seating as we would not be purchasing alcoholic beverages and this this would be a lower bill. Either way, it was disheartening arriving to a restaurant and being treated as if your children were a bother or inconvenience. Typically Texas Roadhouse is very accommodating to our family, and this is hopefully a one time incident. Our waitress was extremely friendly, which is the typical service we receive when bringing our kids out to eat here. Overall, the food was great, and the waitress was very sweet to our party, but it was a very uncomfortable start to the evening.

It was my boyfriend and i first time coming! The waiters were amazing and sweet we got to try fried pickles for the first time for free!! they gave us a bag of peanuts too!! our waiter was very sweet and the food came out very fast for how many customers there were ! i definitely recommendFood: 5/5

Worst service and management (on duty). Monday 7/24/2023 at 7:00PM. 20 to 30 minute projected wait was more than 45 minutes. Assistant manager had and attitude when she finally did seat us. The complementary rolls were brought to the table without plates or utensils. After 10 minutes she returned with the plates which were dirty and we had to ask the young lady who was bussing the tables for clean plates. She did oblige our request. After a considerable wait we were finally able to order. We waited over an hour without our order being brought to the tables. By this time the young mother with us had to leave to go to a drive thru to buy food for her hungry toddler. We finally requested our waitress to speak to the manager. We told the manager we were leaving without our meals and did not expect that we should have to pay . She agreed, apologized and offered complementary coupons. We refused the coupons because we would never return. I am sure that the manager on duty was aware of our plight but did nothing to help. Worst ever!!!

They say first impressions are the best and Layla did her job like a pro. Very friendly, polite, caring and made us feel welcomed. The food was awesome as I had the Steakhouse Filet Salad and it was awesome. Only suggestion is to get rid of them mini yellow tomatoes. Other than that I'll be back.Food: 5/5