Hero Certified Burgers - Markham

Bun was not toasted, sandwich was cold to the touch except for the pattie inside. Given all the veggie inside the overall bite was still cold. Sauce was making the untoasted bun soggy and I'm eating it right inside the store, not moving it 20 minuteshome. Unacceptable given the price and quality that is expected from a burger joint vs something like McDonald's. I'm a regularhere and sometimes they do toast the buns and all I can say is that this will is not a negligence but down right laziness of theworkers inside as there was no line before and after me. Note to self, have to remind them to do what they already should haveknown next time I come, if I come.

Horrible burgers. Tried hero burger a long time ago and thought it was horrible. I was at LCBO and saw the ad (at least the marketing worked), got the smashed burger and the plant based burger. Plant based was yuck, but not unexpected. Smashed burgerwas horrendous. If you like these burgers, just go get a real burger from Fresh Burger, you will never go back to hero everagain.

We both got their NEW Smashed Burger Combo. These Smashed Burgers were AMAZING, it came with a juicy, caramelized 3oz Smashed Beef Patty, Cheese, Lettuce, Onion, Tomato, Pickles on their soft and fluffy Potato Bun, we were feeling fancy, so added crispyBeef Bacon, Fried Egg, and Sauteed Onions, it enhanced the flavour so much! We also upgraded both of the sides from Fries toCrunchy Chicken Strips and Mushroom Poutine, we highly recommend the Chicken Strips, they were crispy, tender, and the Ranch dipwas PERFECT for it! Mushroom Poutine had a RICH gravy, a ton of Mushrooms, and Cheese Curds, gosh WHAT A MEAL!

An Amazing experience, the staff , the owner , very welcoming and excellent and beyond exceptional service. The restaurant itself was very neat and clean, and very spacious compared to other locations for big gatherings....the food was top notchcompared to any other burger joints and also compared to other Hero locations. I would definitely recommend everyone to go tothis location for all their Hero burger cravings.

The burgers were juicy and the order was perfectly executed. The food was ready within the specified time window. Hats off to the late-night staff for their exceptional work!