Hibiki Japanese Cuisine - Markham

We have reserved a table. When we arrived, the staff said we have cancelled the booking and could not allocate a table for us. We insisted to have a table, and the staff was not so polite to us. At the end, they found out that it should be another reservation under similar name they should cancel. Well, they did say sorry, but from their behavior, not really mean it.Food was okay. Dish size was small. We had ordered lobster platter, sushi roll, tofu, etc.. Honestly, could not remember the taste at all. I guess it means not impressive.

This was our first visit to Hibiki Japanese Cuisine. We got there right when they had opened for dinner service and the restaurant was already quite busy. We had individuals in our party with food allergies. We spoke with the server who was very knowledgeable of all food items and made great recommendations.The food was unbelievably fresh and tasty. From the salmon to the veggie sushi to the hot appetizers, all of it was wonderful. We appreciated that the servers did check in to see how the food was prepared for our party member who had the food allergies. Overall, great, wonderful Japanese food and great service.

It was my first visit and I made my dinner reservation in advance. We were seated at the table right at the entrance which was too cold every time the door opens. When asked to be moved to the vacant table away from the door, the receptionist/waiter told us bluntly that the table was reserved & walked away. The vacant table was not taken until almost 45 minutes later by some apparently walk-in. I was told later on the receptionist/waiter was in fact the "owner"! The food was in fact decent and the atmosphere was fine. The poor customer service has totally marred the dining experience.

Decided to try this restaurant after seeing a lot of pictures of the conch sashimi on instagram. It was very fresh and tasty. We also tried the lobster dinner for 2 and were very satisfied. We've been back a few times, which is a pretty good indicator of how much we like the food. The service was a little bit slow. But I think that had more to do with how busy the restaurant was. It might help to hire an extra person or two.

We stumbled upon this place for a late Saturday lunch. It was almost full when we got there, we got the last table. Very nicely decorated inside. Menus and tea appeared immediately and the food arrived very promptly when we ordered. Everything tasted really nice, the Donburi (we had a beef one and the pan fried pork one) was very flavourful and the chicken and steak teriyaki were both excellent too.Very glad we found this place. Will be back next time we are in Markham.