Wendy's - Marrero

This place was going to hell in a hand basket. But I gotta say the black guy who’s running it at night runs a tight ship. Food is always fresh and hot. Thank you sir! You saved this location.

I ordered chili it was mostly juice. The fries were lukewarm and the dave's single was burnt. This place needs serious help.

This location is pathetic. They don't deserve 1 star. First visit I paid for 2 doubles. When I unwrapped them they were 2 singles. 2nd visit I used loyalty points for a chicken sandwich. I realized it wasn't in the bag. I asked about it. They asked for the bag back. The app took my points, but the manager said the sandwich wasn't on the receipt so she wouldn't make it. She also said if I order from the app that the store isn't responsible. When I got home (I shouldn't have trusted them from the previous visit) I realized the 2 sandwichs that I did get were on rock hard buns. Also, when they went thru the bag looking for the sandwich I told them was missing they dumped all the fries and nuggets out of their containers and they were at the bottom of the bag.PS-Yall need to take the frosty off the menu if the employees can't be bothered to clean the machine.

If I could give zero stars I would!! The absolute worst location!! Every SINGLE time I approach this location I am not even greeted. On top of not being greeted , the rude and disrespectful manager MORGAN does not even let you complete your order. I’m not sure how management is picked at this establishment but I’m sure I’m not the first and won’t be the last to receive this terrible service. I would not like anyone without a job , but Morgan needs to be retrained and demoted or fired expeditiously!! We are paying customers !!

My husband on the app 2 queso burger meals with queso fries and two large chocolate frosties, instead of the telling us they ran out of the queso cheese for the fries, they just handed us regular fries and sealed the bag with three sticker and tried not telling us anything! Would be a lot less mad if they said hey we 're out of queso is regular fries ok? Then we were waiting for our frostys and at 9:30 pm (3 and a half hour till they close) and they already emptied the Frosty machine, and the MOD had the nerve to tell us they 're out of chocolate but had strawberry and then ask for us to pull into the parking lot and they 'll bring them out, I pulled so I could see into the drive thru window still and saw the MOD tell some poor kid who just came out of the back to come tell me he already emptied the machine for the night.Going to be contacting customer service Tuesday when they open for a refund on what we didn 't receive