Carl’s Jr. - Martinez

I rated the service low cause the employee refused to give me the key to use the restroom until I placed my ordered. So I placed my order first. After I got my food, I witnessed the same employee giving a customer the key to the restroom who did not even place a order. And after returning the key, he walked straight out the main entrance without placing an order. The employee did not saying anything. I felt discriminated. Awful customer service.

Always clean must download the app because they have points for free stuff an there burgers way better an you get two burgers an large drink for 5.50 don't go to McDonald's come this where they fry your stuff on grill not heat up an its clean to eat inside friendly

The carmel pretzel milkshake is to die for...10 out of 10 must try

Very good beef burgers that taste real compared to other fastfood burger restaurants.

Normally I like this location. Tonight two problems: 1)I asked for light barbecue sauce, but instead they put triple barbecue sauce, soaking both buns in it. I had to throw one bun away and scrape sauce off the chicken and lettuce with two napkins. 2)The vanilla milkshake was REALLY THIN with a lot of milk and tasted more like milk than vanilla. I tried calling there four times over a 2-hour period to report this to the manager but the phone keeps ringing and then hangs up. So I left this review instead.