Applebee's - Maryville

I came here with my mom for a nice lunch and was very disappointed with the service. The restaurant was empty as they had just opened but, the waitress still took 12 minutes to approach us and even longer (15 minutes) to get our drinks. There is only one diet soda option, diet Pepsi. This is difficult for people with specialized diets. We gave the waitress our order after waiting a long time. She came back and told us that the menu we were given was false and we could not get what we ordered for the promotion price. If we were given the menu I believe we should have been able to receive the food for the promotion price shown on the menu. The restaurant was extremely dark and the blinds would not work. By the time our food came out the waitress was not even the one who gave it to us. Another person brought our food to us and would not place my plate on the table. Instead, handed us the food and mixed up our orders. My food was cold and my mothers burger was missing the only topping she ordered on it. All together this was not a very good experience and I do not recommend.

Waitress was kind and no complaints on her service or her, food wasn't that great. Everything and I mean everything we ordered tasted like it had been doused in salt before serving, it was so bad that we couldn't even manage a few bites of anything. The steak was tough like jerky, the chicken for my pasta was hard and burnt like and salty.

We just left Applebee's and will not return. First of all they have taken baked potato off of the menu. So we ordered the loaded mashed potatoes. They were lukewarm at best. Our broccoli was lukewarm as well as my coffee. When we told the server, she said I don't know why, they just reheated them. Seriously I go eat for fresh food, not warmed up leftovers. She told manager and they reheated more potatoes, and made fresh coffee. I'm definitely more than upset about a restaurant reheating food but not temping it. I know guidelines state reheated foods must be reheated to 165 degrees in order to kill any bacteria. My potatoes couldn't have been 115 degrees at best. We will not be back

Traveling for work stopped in to get a meal before heading back to the hotel for the night. Place was busy since it was just me, I sat at the bar was quickly acknowledged by the bartender and she took my drink order. While looking over the menu, she brought out my Mich Ultra (ice cold! and then took my order. I ordered my usual shrimp parmesan sirloin medium rare substituted a salad for the broccoli. The salad came out first (awesome , and then my steak. The steak was between rare and medium rare (a little undercooked a little salty which is normal for Applebee's steaks with their seasoning blends they use. The bartender checked on me twice while eating so definitely attentive to her customers. Guests at tables servers all seemed happy. Not loud noisy... just normal conversation chatter and tv's on in a sports bar. I would definitely come back if I lived in the area.

Deplorable service. We got two iced teas. Unsweetened. They were served as sweet teas. We had ordered a child's quesadilla. It was never served. The salad I ordered, I asked for no cheese. It came with cheese. I asked for a new one. The waitress rolled her eyes. She brought us a burger, instead of a steak. She brought fries instead of mashed potatoes. Absolutely wht else could go wrong?