Chipotle Mexican Grill - Matthews

I'm in the industry and understand the fights in recent years. I worked on a point for this brand so I can understand more. Unfortunately, this place has fallen rapidly after my visit. Cleanliness, standards, food quality everything. From Guacamole, black beans, Fajita-Veggies at 1130? A young man works at noon, a POS tries to help the line while people with gloves, an online, a barbecue guy without headgear. Randomly a manager who seemed to do to try things prep would be his head on the ground.

This place has gone down hill very fast. Employees don?t even care anymore. The restaurant was dirty. Seems like management wasn?t there. Customer service was horrible. Had to ask for my food to be done twice because the meat was burnt.

Terrible I got 4 pieces of steak which were burnt and dried out on my entire burrito with no fajitas. My amount of steak in the burrito is at the top right of the pic. My wife got a bowl with majority of corn Guac with rice the tiniest bit of steak which is also missing fajitas. Just absurd!

I wish you could give a place 0 stars. This is the dirtiest restaurant of any kind I have ever set foot in. Absolutely disgusting. Pictures speak for themselves.

Gave this chipotle a second chance and decided to go back after last failed experience. Got my order completely wrong. Only decided to go back be albermale rd is worst and wifey wanted. Won?t make the mistake to go back I ordered double steak got shredded beef. Wasted gas time and energy. Again I will not support this establishment anymore. Be careful eating here