Jimmy John's - Mattoon

Slowest delivery I have ever experienced. Over an hour and still waiting. Called 35 min ago and was told it was out for delivery. I live less than 10 minutes from the shop. Ridiculous.

NOT FREAKY FAST DELIVERY! ONLY ORDER FROM THIS ONE IF YOU HAVE AN HOUR OR TWO TO WAIT AROUND.

Ordered just a slim roast beef and a pickle. Ordered online over an hour ago and it has yet to arrive. Called and the driver said that it'll be another 10 minutes before it'll go out.

This was my first time ever having Jimmy John's food. For me this is just another deli sandwich nothing special. They have a drive-through. Plenty of parking. As for the cashier she was friendly, but i didn't ask to eat in but for take out when my order was ready another person handed me my two sandwiches without being in a Togo bag her bags are free even in grocery stores so she got us a bag handed it to me and made me put it in the back myself. In addition to the person before me she did the same thing I found it kind of rude.As for the store, I found it very clean and beautiful inside. I doubt I'll ever go back to Jimmy John's because in California we have many other better places for a sandwich Know what I visit again this business when I'm in Mattoon Illinois

They messed up my order and when I called I received a rude response and they told me to drive across town to fix what was a delivery order. Poor service and rude behavior for such high prices and constant mistakes.