Dunkin' - Medford

I've been visiting this particular Dunkin’ Donuts for years, and while I don't typically write reviews, I felt compelled to share my experience today because of the two gentlemen who served me. They were incredibly helpful and polite, truly putting the customers first, which was wonderful to witness. I asked one of them if he was the manager—his name was Brian—and he mentioned that he wasn't, but the way he ran the store made me question why he wouldn't be. To me, there was no other manager present; it was just a fantastic experience with great coffee and excellent staff behind the counter! I would give them 5 stars any day of the week with these guys in charge. After a previous bad experience, I had stopped coming here, but today they earned my loyalty back as a customer!

Even though I would rate the service with five stars due to its excellence, what truly stands out is how the staff knows me by name and is always very courteous. I had a stroke four years ago, and they remember that and treat me with kindness. I visit the Farmville and Medford, NY locations. Recently, I ordered the Pfefferminz Mocha Eis Latte, which turned out to be quite strong for my taste. When I'm at home, I usually start with just one sip, and I didn’t try it beforehand. Perhaps I should explore more options, as I typically enjoy my sweet French vanilla flavored drinks, for which I usually use two packets of Equal. Goodnight, everyone! Be sure to try this spot!

The ice cream here is outstanding, and there's a breakfast dish on the menu that I can't recall the name of, but I absolutely love it!

Every time I order my drink, it's always perfect. I frequently place my order through the app, and it’s always ready when I go to pick it up. The three young gentlemen working there at 5:30 PM on March 16 were all charming and attentive. I just ordered ice cream, but they were incredibly helpful and efficient with my order.

I just watched the Barista job after ordering before I gave myself my drink. everyone had pre-braut espresso, not after a recipe at all. I saw her deponie espresso from the top of several macchiatos. what all got was a cup of milk with something stale espresso.