Kfc - Memphis

I went to this KFC yesterday around 5:45pm to order dinner and while there another man came in and did the same. The cashier handed both of us our cups for our drinks so we proceeded to the drink machine. When I went to get my drink it only looked like carbonation and taste bad. The gentleman behind me did the same and had a similar experience so we both went back to the counter to inform the cashier of the issue. She rudley responded, Nobody else has complianed and looked at us like we were crazy. Only thing she did was look at the machine and state my levels say it 's fine. Now mind you she didn 't open the machine or even take a cup to taste for herself. Neither one of us were offered a drink filled from behind the counter or anything, just left there holding our empty cups while we waited for the rest of our orders. I also overheard the cashier say to another employee we must be together. Mind you I did not know this man or had met him a day before in my life and the only thing we have in common is we both tried to get a drink and received the same HORRIBLE customer service. I don 't know what she had been through that day but to treat paying customers with such disdain and rudeness is unacceptable! I will not be back to this KFC establishment.

Ordered 3pc Combo 2 thighs and a leg. This skin was off the chicken. The food looked old and tampered with.

The wrong person is manager. The manager is rude and not customer friendly. The young lady making orders knows how to work with customers and should be manager.

Only white chicken was available and it was horrible dried out, over cooked and prepared in KFC.

I ordered a Pepsi but received a terrible drink instead. The storm prevented me from returning it. The downspout near the pickup window was leaking, spraying water on my car. There was no cover above the loudspeaker to place orders, so rain blew into my car. I was lucky to have a coat, as the car interior got really wet. KFC should consider installing a cover above the ordering area.