Best Western Swan - Feedback

Couldn't fault this hotel and one of its biggest assets the staff, who were always happy to help and very friendly. Great location and courtyard area just acros...

Lovely room with 4 poster and separate lounge area. Very clean and comfortable 5 . Breakfast Luke warm,disappointing quality and quantity, fruit ,cereals etc be...

We stopped at this restaurant for a cream tea because of the lovely seating area located across the road from the hotel. The view overlooks the Cathedral green...

The restaurant has a lovely sunny courtyard and garden right across from the hotel entrance, complete with full table service. The cheerful and attentive staff...

Spent a sunny afternoon in this hotel's pleasant outside seating area with great views over Wells Cathedral. The food is reasonably priced and service good.

Really poor service from the kitchen Bar staff were good Food was passable

The Fish and chips, poor, chips hard fish cold in the middle, saving grace they gave me a refund

We have had 2 three course evening meals over our stay and all were presented nicely, cooked perfectly and very tasty indeed. The reception, bar, restaurant and...

I wasn't overly impressed with the evening meals. First night cold plates with areas of cold veg as if plated earlier and rest put on when ready. Dessert tart I...

Lovely food at the Swan. Friendly staff and attentive. Thanks all for a lovely evening.