Nando's - Merton

Food was soooo delicious here. The chicken liver dish was

No wonder Nando’s in Colliers Wood are left to chase flies out of boredom because their service is terrible with stubborn staff who insist on giving you chicken pieces that they like, rather than what the customers like. They just are lazy and tell you they’re so busy when they’re literally catching flies. So we all left without ordering so that they’re less busy and did them a favour. None of them are friendly and you feel like you’re a burden to them the moment you enter the restaurant. The so called manager was absolutely useless too. The place used to be our regular restaurant and never had issues ordering the same pieces before whether it’s packed or not. So seems like the staff today were not in the mood to do their job. Terrible and don’t bother going there and get them busy. They seem to be wanting to lose customers and close down the business. That’s what happens when you leave management to teenagers who don’t care. This is now additional. So we just went to another Nando’s and the manager there has told us, as customers we have the right to eat whatever piece of the chicken we like because we’re paying for it. She added that whatever we were told doesn’t make sense and there’s no such rule at Nando’s restaurants. So Boo to you Nando’s Colliers Wood. Booooo!!

Garlic chicken didn't had enough garlic, sides were pretty tasteless

Absolutely wonderful staff working on Wednesday 30th August 2023 around midday. Look after them well Nando's! Main meal and dessert was lovely!

Lousy service. A woman referred to as a manager was mistreating the delivery guys. I believe they are people and work as partners with Nandos! Very sad to see this situation, I hope it doesn't happen again. But I will not return to this restaurant. Slow and slow service. You guys should look more and improve service. Otherwise it's better to close the restaurant!