Baskin-robbins - Metairie

Shady. My fiance's kids are in town, and they wanted ice cream last night. I ordered through a delivery app because we weren't able to get out there with the car. I've ordered online before from a different location with no problems. I know that the app is going to cost me more, that's fine, but after I had ordered, I got a notification that the manager had adjusted the price because of requested add ons. The app already charged for toppings. It already charges MORE than they do in store. So I was already paying extra. It was too late to cancel so I was stuck paying 60 dollars for ice cream for four people. Four double scoops. No insane amounts of toppings. No fancy cakes or anything. The retail price was about 27 dollars. I get that there is a delivery fee and all that. But 60 dollars is absurd and absolutely messed up. I've ordered BR before the same order and I've never had this happen. I've never had the price changed after ordering. I was already paying more.

Server was so sweet patient with my 3y/o trying to decide on her flavor!!!

When you goggle this location, it states they close at 10. Arrived at 9 pm, went in only to be told they are temporarily closing at 9. We were in the facility.

Closed during posted store hours. INEXCUSABLE. I hope Baskin Robbins gets to know their name being shamed.

Rude, discourteous staff. Young girls who obviously don?t care about their jobs, or their customers. Will no longer be patronizing this Baskin Robbins location.