Marble Slab Creamery - Metairie

The cookie cake was raw! No sorry. Simply, ?that?s the way we make it?. The second one was baked properly. That attitude, not buying from them again! There are too many bakeries around town that offer same or better.

Today my boyfriends mom went to pick up a cake that I had ordered for him online and when I got there they haven?t even made it , I had ordered it 2 days prior to the pick up date . When she got there they were saying that they haven?t even got an order for it and when she showed them the receipt with the lakeside mall location on it , she had a big attitude and told her to move to the side while she goes to make this cookie cake . I had order a cookie cake that said it would feed up to 30 people and I customized it to have a fire truck and an American flag on it because it?s my boyfriends birthday and he?s deploying next month . When I received the cake it only had a fire truck on it and it looked really rushed and messy , i had ordered it to have a fire truck and an American flag on it . I wasn?t bothered by the messy part , I was bothered by the fact that if I had customized it to have an American flag on it , it should have had an American flag on it . She told me she had already made the cake an couldn?t fit the flag , She was also rude about it an told my boyfriends mom there?s nothing she could do .That?s not what I ordered, I?m very disappointed and disgusted with the way they treat there customers. Very much of a waste of a $50 cookie cake .

Ordered a 16 inch cookie cake 3301 Veterans Blvd., Metairie, LA Paid for it with cc got a printed receipt realized as I am walking away looking at my receipt a $5 tip was added without my authorization!!!! I went back to the same girl and asked her why was a $5 tip added and on the receipt a ?.35 Commodity Cost? which after calling other locations. this is the only location that charges this! Getting back to the $5 tip the girl ?Reprinted? my receipt and took off the tip she gave herself! She stated my first receipt was for the customer before me so then I said no your incorrect it was my signature at the bottom of the first receipt and she couldn?t explain what a ?Commodity Cost? is!!!!! Lesson learned!!!!!!!!!

Order a cake days in advance. Called to pick it up and it wasn't made. Iwas told pick up at 1145 over the phone. I arrived and the young lady with the golden dreadlocks was very rude and unprofessional. She was no help and had a very nasty attitude.

Very disappointed. Spent $54.97 on a half baked cookie cake. Ordered at 12noon for a pickup time of 3pm . That was enough time to BAKE it!. Really it was less than half baked it was basically warmed cookie dough. One star was too high of a rating, but that was for the service alone! I have been ordering cakes from this store since the e 1990s. Just getting bad.fr