Feedback
Bidra med feedbackI ordered the Sonic app and brought the food to run. The waitress was super nice and poor, making orders in the storm. I had some trouble finding out how to tell them I was in the app, but finally got it figured out. After that, my food came out a lot. I think the Cheeseburger is always good. I've got Jalapenos this time. It hit. Unfortunately, they forgot my ranch for my Ched 'R ' Peppars (jalapeno poppers) and I made sure it was at least two on my order. I should have seen before I left. You're really good with Ranch, but just okay without it. I was disappointed. The Coney Dog (Chili dog) with jalapenos and onions was not bad. It had only a little chili, that was really salty. The hot dog would have been better if grilled or something. It had the texture as it was cooked. I also tried the new Sour Patch Kids Slush Float. Super sweet and sugary as I expected. It was fun to try something like that once, but it's not something that I would often drink. I liked the little sour patch kids candy in it. I'd rather be a kid.
Placed an order on the app at about 7:25pm and waited in my car for 30 minutes and the food never came. Cars were moving through the drive through and the screen at the stall said my order was ?in the kitchen? so I had no way of knowing that the place was actually abandoned. Called the other location and was told they have been closing early due to staffing issues, but if you?re going to do that at least turn the screens off and don?t let people order on the app!
This Sonic still struggles with staffing problems. It has gotten better post-COVID but it still has room for improvement. Foodwise, they are still hitting their mark every time. If you don't mind the wait it's still worth the visit.
I spoke to Sophia , stall 18 , March 30th 1:15 pm. This person should not be working with customers. Make her fry food or something. I?m quite shocked with her attitude. I came to make an order at the stall #18. she for some reasons could not hear me very well (plus I speak with a little accent , so it could be a little of a problem I guess . And She asked me to speak louder so I did. At this moment she already talked to me like I owned her something, when I was really nice to her , adding please after each number of food I ordered. She never said could you speak louder please. No she gave me orders. And was rude the whole conversation. Then I asked her if she can hear me well now since I moved closer to the speaker , after she said she can?t hear me . She repeated previous question like she did t hear me. So I asked again if she can hear Me. She ignored it. And then She is like so do you want your onion rings or what ?! Teach this girl manners ?how to say thank you, please?. I felt like I came to provide a service for her and she was rude and nasty client I had to deal with?.
I have never had a problem with this place until tonight. First they give us the wrong order, then we wait at the window for almost 10 mins to have the manager ask what were waiting for. After asking again what were waiting for, we get our food..This picture is the honey bbq popcorn chicken I waited over 20 mins for. When i showed the manager, she didnt see anything wrong with it..gave me some bbq sauces to do it myself.