La Colubrina - Milano

A table was booked via the Fork on Tripadvisor, searched via “availability”-filter, as we are aware of the siesta-issues in italian restaurants. The confirmation was duly received with a booking-number for available slot for 2.30pm. Being quite short of time we made our way on foot from the Central station, came on time, but at the doorstep we received an unfriendly NO with not a single impulse to get us seated and served even if “the kitchen closes on 2.30pm”. Bad signal for a top-level restaurant they pretend to be. And my criticism to the Fork, who seem To be badly integrated with Tripadvisor.

The food is excellent, and staff are providing excellent service for us. We had a great wine, and with the best octopus and fish we had in Milan for the whole trip

I booked online and had a confirmed reservation. I went to the restaurant on time actually five minutes earlier. The restaurant was full to the brim, with all tables in the early part of the dinner. A couple who got in behind me but had wisely booked on the phone was shown to the last remaining table. I waited more than ten minutes, but there was no hope. The restaurateur apologised for messing up. Still apologies or not this was a complete waste of time, and a uselessly frustrating experience. Incompetent handling of online reservations is a caveat when you consider going to this restaurant: beware!

Ottimo cibo preparato ad arte e servizio gentile e efficiente

The place is very nice. The staff is attentive and friendly. We organized my daughter's graduation dinner there in the form of an aperitivo. There was a wide variety of food, and the flavors were excellent. It was satisfying. I highly recommend it.