Popeyes Louisiana Kitchen

Some of the reviews are correct; you may have to wait a bit for your food. However, the staff—especially Cerria—are doing an outstanding job. The chicken and fries taste fresh, and the customer service is the best I've encountered at a fast food restaurant. Please be patient with the staff here; their work ethic is truly exceptional.

We waited nearly 30 minutes for an 8-piece box and two family sides (dirty rice and coleslaw). After about 15 minutes, someone informed us that they hadn’t cooked all the pieces needed for the box (breasts). Eventually, we received our order after 29 minutes. When we got home, we realized they had given us green beans and coleslaw instead of the dirty rice we ordered. The receipt also listed green beans, which is confusing since they are nothing alike. This meant another trip back to Bojangles to get the rice, as we don’t eat their green beans. During our wait, I noticed that the staff at the drive-thru were busy handing food out to someone who didn’t seem to have gone through the ordering process. It looked like they were getting free food. Overall, we were disappointed and won’t be returning for quite a while.

I placed an online order for chicken, two large mac and cheese sides, two large mashed potato sides, and a large coleslaw. When I arrived to pick it up 30 minutes later, my order wasn’t ready. I was then informed that they were out of coleslaw. I requested to substitute the coleslaw with an additional mac and cheese, but was told they only had enough mac and cheese for the two large sides I had already ordered. I ultimately told the cashier to just give us whatever they had available, like fries or potatoes. I won’t be returning to this place; it's a complete disappointment.

I ordered the spicy chicken sandwich with fries and drink everything was so fresh I didn’t want to leave the parking lot highly recommend this location Parking: Alot of space and very clean

New manager, She is wonderful. I stopped going here because of bad service. It seems like they have fixed the problem.