Prima Luna - Montréal

The restaurant section is fantastic and the food is out of this world. My family and I had never been to the reception hall portion. It did not disappoint, well done to the staff and chef!

Everything was absolutely TOP.Attended an engagement party and everything from the bar service, to the food and to the waiting staff was fantastic.10/10 evening, highly recommend a try!

The food was amazing. Unfortunately the bartender does not know her cocktails at all. I ordered an amaretto sour and she gave me an orange juice drink, which is completely wrong.

Not my first time here, and not the first time coming on a Saturday with a party of 10+ people. Our appetizers took over an hour to arrive and there was even a 15 min delay between people receiving their appetizers (from the table d'hôte). Our reservation was at 6:30 pm and we received our main meal a bit later than 9 pm. We had to ask for more bread to make us wait. If you can't cater properly to the guests that have a reservation, don't take as many reservations. This was unacceptable. The waiter didn't come to our table of 14 for 45 min at times and even water was not always available at the table (forget tap water, they only had bottles to bring us, and the server told us that he wasn't allowed to bring us tap water). When we asked him for an ETA for our main course because it had been 2.5 hours since we arrived, he answered to us that we had had our appetizers and didn't even apologize. We couldn't find the manager anywhere. From our party, for many of us, this was not the first bad experience and tonight made it clear for all of us at the table that we didn't want to experience this again. Needless to say that no one at our table is coming back here again. All we got from this is free water. Yeah, they removed the charge for the water. Hope this can warn people.

How to get a one Star Review.Step 1: First, if any of your guests ask for water to start, tell them that there is no tap water, but they can have bottles of water for the table. For extra low ratings, make sure to not mention that the cost of each bottle is 7 dollars (a whiskey is 12). Step 2: Make sure smokers are allowed to smoke right beside the entrance, and ensure there's sufficient traffic so that everyone's jacket, which should be kept right by the door, so that they can really have a mild cigarette scent when they get it back. It's even more effective if they're non smokers. Step 3: Take about an hour to bring appetizers to the table, but don't bring them all at once, space them out so the first person gets there's and the last person gets it 15 20 minutes later. Step 4: Take another hour to deliver the main course, after you've taken the last appetizer away. Step 5: Never apologize. Step 6: If there's an escalating issue, let your wait staff deal with it, even if as the manager, you're literally standing 10 meters away flirting with the singer tell the wait staff to inform the table that you aren't coming, and that the solution is to pay, and call with a complaint to minimize the chance of a bad online review you only want the most dedicated 1 stars on Google. Why deal with an issue yourself when you can throw your staff under the table! Step 7: Repeat. Bonus: Give periods of 20 minutes where the waiter doesn't come by the table.For more tips on getting 1 star reviews, check out Prima Luna on a regular basis for all the best ideas. Once we finally got the food, it was pretty decent so there's room for deteriorating standards there.