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Bidra med feedbackThis location is every bit as consistent with every other Starbucks. Selections are a little bit more limited it would appear. In the service is generally reasonably good but has been known to be a little bit slow on occasion. Basically because it's not a completely staffed Starbucks but rather is a Starbucks inside of Safeway.
Starbucks is in the customer service biz and this shop does not meet even the basic level...treating customers like dogs (come here! Over here! And so on). There are so many other local shops that have super friendly people...go there instead.
I came to the Starbucks in Safeway because the other Starbucks had a very long line. I walked right up to the counter and ordered my drink and asked if they had their snowman cookies. Jessica, the employee, said to me look in the glass. With extreme attitude, so I did and she then starts saying to me, Hello hello hello look down farther In an extremely rude tone and then laughed about it. It was disappointing and unfair to be treated that way when I just misunderstood what she had said. There have been multiple encounters with this employee. Don 't bother going to this Starbucks, I would 've preferred waiting in a long line knowing they are much nicer there.
Two people took over 10 minutes to make 1 DRINK. Extremely unorganized and slow! If you don't have time to wait 20 minutes don't bother going here.
I am getting very disappointed with this Starbucks in Moraga. I have broken my right foot and asked an employee to ask these young ladies to move because they are sitting at a handicap table. Of course being as rude as they are they didn't. The employees were not busy and had no lines and didn't help me at the register and rudely told me to wait... I go to this starbucks so many times. I do not think I want to go back.