Great American Cookies - MORROW

I am not sure if only this location changed their recipe for the cheesecake brownie. The cheesecake brownie looked like a cheesecake cookie instead. The cheesecake was thin and the bottom was made with chocolate chip cookie dough instead of brownie. I wish I had paid more attention before paying for it. I will not be returning and don’t recommend.

The customer service was very poor and slow the store was also very dirty with flys and bugs. I would never take my kids

Aaliyah was really rude, I’m not sure if that’s her name she has big glasses and she was very rudeI bought my cookie cake a week ago and it wasn’t ready. She kept getting smart with me. I do not support business with rude

THEY USE THE SAME GLOVES TO PICK UP COOKIES THAT THEY USE TO HANDLE MONEY!!!! When I said something, the cashier said if I had told her, she would've used tongs. I should NOT have to tell you not to be nasty!!! Then they were out of the ones I wanted, so they will be going back tomorrow.

I normally don't leave reviews however i'm not at all satisfied. customer service is a bit unprofessional. The cookies just did not taste fresh and normally when I purchase cookies they are placed in a box however this time in a bag. The cookies were broken in half and a few were broken into pieces, when I picked up the cookies to eat they broke into pieces. I called the store and spoke with the manager (Tiera) to explain my experience and she automatically stated the cookies were not broken at the time of purchase.Then she asked that I bring the cookies back,I explained to her i was working and had to travel far to get them but I can return them when i'm in the area.This is the best option for (Tiera).What I will be doing is trashing the cookies and I will not return back to this store or any other location for this matter.I think $2 per cookie is a little much especially when your not satisfied.