The Fernery - Mosman

Had dinner here recently. I asked whether they served non alcoholic ginger beer. They said yes. I ordered one. They brought me alcoholic ginger beer. Luckily I noticed fairly quickly. When I asked for it to be replaced, the waitress said she put it through as a non alcoholic ginger beer but would need to check if it was actually non alcoholic. It turned out I was served an alcoholic ginger beer. When I asked to replace it again, the waitress asked politely whether I couldn't drink alcohol. I didn't really want to justify why I would simply like to drink what I had requested but found myself explaining why I couldn't have alcohol. Even though the query was politely put, serving alcohol to a person when they have specifically asked for a non alcoholic drink and then querying said person about it is seriously inappropriate. The roast was very good but the snapper was not. Dry and very salty.

Booked for a party of 10 on a Friday night. Went here with my bridal party (my groomsmen and wife 's bridesmaids) the night before our wedding. Nil table service as food was ordered at the counter fine in itself. However very slow service with food. Took 20minutes for a burger. they forgot multiple orders and we had to remind them to check the kitchen in the end we were there for over an hour and had to get a refund for a salmon dish, which was clearly miscommunicated/forgotten by the kitchen. To be fair, the servers were clearly busy and were friendly enough when we could get hold of them. Good views though. Would come here again with only a small party.

Food is decent, view and decor is lovely however service was not acceptable. Firstly we were asked if we wanted table service, which we did, however no one ever came so we had to order at the bar. We waited an hour for 2x steaks and had to chase them up and I don’t think the orders went through on their end. The venue was not busy at all, and service was basically non existent. Shame because it has potential.

The sign says 'kids eat free ' on Sundays but this place is NOT child friendly. Within two minutes of arriving (at 5.15) we were immediately made to feel unwelcome and told our kids had to be seated the whole time. There was one other group in the restaurant. No kids activities and we were charged for the kids meals despite the special. Don 't bother coming with kids unless you enjoy being treated like you have the plague.

Amazing interior, stunning rooftop views and great food. We really enjoyed the sashimi tacos and spiced calamari. Would highly recommend the baked 1/2 shell scallops.