Applebee's Grill - Mount Laurel

Came here after a late movie at midnight. I wait to sit when a hired man came from behind and I could hear her mother “oh no” under her breath. I then heard someone else scream “close the doors!” all away from the back of the restaurant. the restaurant had diners tired and they began to look at us. we have gone out of embarrassment. a terrible treatment. I know it was late, but it was at least an hour before closing and we just wanted to start a few before we started the movie after home. we went down the street on Fridays, they were more than happy to serve us.

Excellent experience my order was messed up that’s ok mistakes happen. But the manager I didn’t not get his name but he was absolutely super nice. Fixed my order and gave me a bonus order of mozzarella sticks for the inconvenience.

What we had:Beef nachos nachos were very thin and crispy, freshly fried up. Guacamole and other toppings were all great.Loaded waffle fries also very good, cooked correctly, good dipping sauce although a bit unnecessaryQuesadilla burger absolutely killer, little bit messy, cooked exactly the way I asked.Fajita chicken wrap not much to say about this one, standard chicken wrapBacon mac and cheese wouldn't go far as excellent but definitely very goodBroccoli and cheese cooked perfectly and I don't know what the sauce was but it was absolutely stellarService was great, prices good too. Pleasantly surprised, was expecting less from an Applebee's. Seems as if they changed for the better over the years.

I came with my friend around 5:30 on Sunday for food and drinks. my friend’s burger came with cold cheese on it and she had to send it back, thankfully our waitress took it off this bill. Prior to that, when the food arrived we were left without silverware for few minutes. I saw another waitress at the bar talking to the waitress/bartender behind it, so I walked up and asked her for silverware..what i got back was a dismissive, “yeah, ok” paired with a dirty look and as i walked back to my table, my friend noticed the pair looking at me and laughing to themselves like I’m a crazy woman asking for utensils to eat my food with?? the waitress had longer, dyed dark red hair, noticed she was waiting on the big booths in the front of the store, she never gave us utensils, i assume because she thinks she’s too good to hand over some silverware. I’m a waitress myself, while it can be annoying for another table (that isn’t yours) to ask for things, you do it anyway because you’re a server, you serve. The treatment paired with the subpar food made this experience terrible. I won’t be back, but I hope that waitress grows up. Our actual waitress was pleasant, aside from the occasional forgetfulness (which i suffer from myself) she was great, but it didn’t save this experience. 0/10

My meat was raw!! Had to send it back 2 times! Nothing on my plate was moved so they just microwaved it! By the second time I didn't want it any more. Then the waitress gave us some other persons bill. ?