Hôtel Palafitte - Neuchâtel

Where to start: entree is a tastefully decorated bar to enjoy an aperitif. The main room is beautifully decorated in a marine style (as is all staff) with a magnificent view of the lake. Staff is amazing: professional but never „stiff“. Regional (chasselas) white wine...for starters was top. We had salmon/foie gras to start with. Both were exceptionally tasteful. Went for the Tuscany red for main course, and what a main course… Simply the best I had in the last years for sure (beef and chicken): original, super tasty (sauce, truffles, foie), well cooked (and as requested! the right sides, the right portion: it was all just perfect. No other words do it justice. Deserts were also amazing. Price was absolutely fair for the amazing food we had. A true gem. Will have to come back ASAP…. Amazed this is not the number restaurant in Neuchâtel….

Dinner at La Table de Palafitte was a thank you to my hosts for accommodating me throughout the week. The menu was quite varied, and the meal was very nicely presented, and balanced. Pricewise it is expensive, but one normally takes that into account when...booking at this kind of establishment.

As part of my daughter's engagement, all the restaurant staff played the games to make the surprise perfect. they warned the customers present on our actions with camera, smartphones and go pro.The meal was superb. Bravo to the team! A small flat: facilities, parking and some finishing details in the building are not at the level of the 5 stars.

As expected at a 5 star hotel, the price level is rather high, but the food is excellent. the service was rather moderate.

The food first of all in the restaurant is great, they have tasting menus, wide choice of fish and meat meals both, for desert the availability of cheese or deserts trolley, and many options of local / foreign wines, though the service could be better. We had experience in restaurants business ourselves so it's not hard to spot out that the staff is not that good in sorting priorities. You can see them filling glasses of wine, discussing reservations in between themselves when some of the customers sit 15 minutes without menu and then another 25-30 minutes without getting an order taken, while doing minor things as taking deserts trolley to others, that can wait, we even wanted to leave the table and just get a room service instead because it was no sense to wait that much.