Sonic Drive-in - New Bern

The service here is consistently fast, which is a great advantage. I highly recommend ordering through the app to enjoy half-priced award-winning drinks at any time. The food is always crispy, which can be an issue at many fast food places in the area.

After waiting an additional 40-45 minutes from the start, I pressed the intercom twice but received no response. So, I called the business phone, and the manager came to my truck. She checked my order and went inside, but then told me she had brought it out earlier. However, there was an issue with my order not being properly marked in their system; I had apparently missed a number when inputting my information on the app (which I don’t believe was my fault). The most disappointing part was that once they acknowledged it wasn't my fault and that my food had been sitting for an unknown amount of time, they didn’t offer any fresh food, discount, or refund. I expected better customer service, especially given the circumstances.

Recommend, always fast and friendly, something not common with most Sonics I've visited in MI, TX, TN. Great location with huge play area outside with plenty seating available and spots to park car. Have had two times where items were off or missed but handled perfectly everytime, again something set apart from other Sonics I've visited (this being I've called corporate before on other locations and nothing being done by anybody).. this location is set apart from them as they seems to take care of its problems instead of handing off to corporate. Lot and area was kept clean and organized, would recommend stopping by.

This is our favorite Sonic! The playground is so funny for the children, there are many tables in the shade, and the staff are very nice. And sometimes they are also roller shutters!

Sonic drive in, for some reason the Burger seems to be very blan these days, it's been many months since I have been to a sonic. I am not sure what it is. This location is only a few months old, very friendly staff. All updated electronics. Food is looks great and the onion rings nice and hot.