Dunkin' - New Hope

DO NOT WASTE YOUR TIME!!! It's a bunch of kids who work there. There's always a wait to get your drink or food. They are very unprofessional no greetings, can't take a simple order, or follow directions. The coffees are horrible! Either they're missing flavor or you have to repeat your order five times just for them to get it wrong. Not to mention the attitude if you let them know your order was incorrect. Furthermore, the overall atmosphere is chaotic and disorganized. The staff seems overwhelmed and unable to handle the volume of customers efficiently. It's frustrating to see them constantly rushing around, making mistakes, and showing no regard for customer satisfaction. The lack of professionalism is evident in their communication skills as well. They often mumble or speak too softly, making it difficult to understand what they're saying. It's incredibly frustrating to have to ask them to repeat themselves multiple times. To make matters worse, the quality of the food and drinks is subpar. The coffees lack the rich and bold flavors that one would expect from a reputable establishment. It's as if they don't put any effort into ensuring a satisfying taste experience for their customers. And if you dare to point out any mistakes or express your dissatisfaction, be prepared for a defensive and confrontational attitude from the staff. Instead of apologizing and rectifying the situation, they seem to take offense and make you feel like you're the one at fault. Overall, I would strongly advise against wasting your time and money at this establishment. The unprofessionalism, poor service, and low quality products make it an incredibly disappointing experience. Save yourself the frustration and seek out a more reliable and customer oriented establishment.

Bad coffee and apple fritters. Food: 1 Service: 2 Atmosphere: 1

You can take a nap while in the drive through here.. 10 minutes for 5 cars.. someone from Jersey or the East Coast should come train these bozos. Also no greeting just laughing through talking to you.. children and unprofessional!

The only thing that this place does consistently is get my order wrong. I'm not sure why they seem to have such an issue with something that is so simple.

I can’t sit in the drive thru for over ten min. It’s always like this and makes me not want to go to this one. Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 2 Atmosphere: 3 Recommended dishes: Doughnut