Red Mango - New Rochelle

I really hate to write negative reviews. But someone from this establishment needs to know that the woman that works in this location is very rude. The last time that I came here, she was just generally unpleasant to deal with and wasn 't really interested in helping us out. I chalked it up to maybe her having a bad day. Tonight, I arrived at 11:20 pm and the door was locked. First, she just stared at me from the kitchen area like I was crazy. Then she started yelling closed, closed at me. However, your Google listing says you 're open until 12:00am. And the store is brightly lit with the neon open sign on out front. Judging by other Google reviews, this employee is problematic and perhaps needs some training in the customer service department.

I recently visited Red Mango and unfortunately had a very unpleasant experience with the staff. My friend and I arrived at 10:20 and were turned away when we tried to order juices. Since we both work late, getting there earlier isn’t possible for us, and we were really looking forward to enjoying some drinks, but we never got the chance. The woman working there treated us very rudely, rolling her eyes and speaking with a disrespectful attitude the entire time. This experience has made me reconsider visiting again, and I doubt I will return. I felt very uncomfortable due to the poor service we received.

I always loved coming here up until a few weeks ago. Recently i?ve been coming with a friend and we?ve both been denied a service every single time we go, not to mention the HORRIBLE customer service. We both work late so we come about 30-40 minutes before they close and we still get denied a juice or bowl, because she claims the machines have already been cleaned. So i?m assuming she cleans the machines an hour or even MORE before the store closes. The one time i was actually able to get a juice, she made it incorrectly and i wasn?t able to drink it, not to mention she never asked me how much i wanted. all it tasted like was cayenne pepper and didn?t taste anything like the actual drink, so that was a waste of money. i always look forward to getting a good drink that i can never get. there was one really really nice lady who had already cleaned the machine and continued to make the drink to keep the customer happy and actually asked me how much cayenne i want. that?s customer service and that?s how you keep customers. but this other lady? she needs to go. she has attitude with me, but as soon as other customers come in she was so nice and sweet with them, telling them to ?have a good a great night sweetheart? but i got treated in the most opposite way

The Hispanic lady Berta is the absolute best. I literally go in there because she gives me the best service and makes my day every time. If you want exceptional service from red mango go to the new Rochelle location. She is the best!

I love coming to this Red Mango. I go there nearly every day. The customer service is amazing. What's great is how they can customize your order. The employees are courteous and smile every time I walk through the door. There's an older lady who works there around 5 or 6 PM with an accent. She is always so friendly. Thank you for your kindness. I look forward to buying my next smoothie very soon.