Panago Pizza - New Westminster

A total waste of time. The store was advertised as open. ordered online. The order was accepted. I arrive at the restaurant to find it closed. I'm glad I didn't used my credit card.

I love this Panago! I have been going here for a few years, mostly get it delivered but the odd time I go pick it up. The pizza is great, always. We are plant based and they really cater to that. And whoever is working there is always so kind. Tonight, I screwed up the order and she fixed it in seconds. The only advice I have is for the owner; put a tip option on the card machine. Your workers are superb and they are missing out on rewards for their service.

Okay, I honestly don?t know why some people give low review on this pizza place! So far, I ordered pizzas, wings, and even salad here and I really enjoyed their food! If you want to have a fresh and decent pizza with lots of toppings, go ahead order online here! Their website is cute too. Oh, I recommend ordering dipping sauces! My favorite is blue cheese dip! :

Absolute terrible experience with the call centre today. When asked to speak with a manager, I was transferred to Kristen who did not even try to resolve the issue. Was ordering three large pizzas so with their prices, it was no small amount. When we order a Garden Veggie, we always choose to substitute 3 or 4 toppings to comparable veggie toppings. Their system now only allows for two changes before forcing the customer service rep to change the order to ?creat your own? which changes the price from $20.70 to $27.00?ahhh not acceptable..so I asked the manager to override this and she bluntly refused, citing ?this will upset our stores. They don?t like it when we do this!? Stores? What about the paying customer? If I want green olives instead of black, red pepper instead of mushrooms, goat cheese instead of blended and spinach instead of pineapple, that?s my prerogative! Changing the price by $7.00 or $2.00 per change is highway robbery! I am disgusted with the lack of customer service skills in your manager today. You just lost my $60 order. But hey maybe the manager?s bonus will go up!

Pizza 's ingredients are ok and not greasey, getting them to deliver it without messing up the order or undercooking it is another story though. It 's a problem with all panago locations because they outsource the calls they get to some guys in india who don 't usually understand simple things like well done or extra cheese too well...