Red Bamboo - New York

I was looking for a new vegan restaurant in my neighborhood and found this new restaurant. Go Zen is no longer open so I wanted to give this place a try. I ordered the Buffalo chicken and was absolutely turned off by the texture. The smell was amazing, but I didn’t enjoy the thickness and texture of the meat. I only ate one piece and left the rest. I then had the mashed potatoes and gravy. Gravy was delicious but the mashed potatoes tasted bland and stiff. Not enjoyable. I then requested the fried shrimp. This was absolutely delicious and I wish I would have had a double or triple order of this wonderful dish! My meal came to $35 and I tipped my server $15 because it wasn’t her fault. Looking at all of the food I left, she asked me if I wanted a to-go box, I numbly said no and then walked away. I also observed a woman who walked in and asked for a menu that she could bring to her office, the gentleman at the front desk said no because they didn’t have any menus that could be taken out. That could have been a $200 account and they just turned her away giving her a biz card that probably had a QR code. You only get one shot at leaving a lasting impression. I’ll come back again but I’m fearful at trying anything else. I’ll only stop by for shrimp.

We found the place to be okay ish. The food was okay, ambience was okay and the service was okay. Though there were a lot of vegan options to choose from. They have a pretty elaborate menu and a lot of variety. The place is a little tight but we easily got in, no prior reservation was required on a weekday. We ordered Roti Canai which comes with a chicken and potato coconut curry. It was just fine, could have been a lot better. Also wanted to try the famous Barbecue buffalo wings, they were decent. The chicken skin was actually crispy and had a crunch to it. The dish was quite filling and a whole meal in itself but something still felt incomplete. May be a little spicy sauce would have made it a complete 10/10. The main course options are full with so many varieties, you'll probably get confused. We narrowed down upon Spicy chicken with broccoli and it was hands down the best dish of the night. The chicken had a good bite to it and the wok fried vegetables topped with peanuts went perfect together. This dish was the highlight of the table and the restaurant deserves +1 star solely because of this dish. The place is a decent one-time experience for vegan food and one can give it a shot if you are in the nearby area.

I would have loved to give this restaurant a lovely review but unfortunately after speaking with a staff worker over the phone in reference to my order not be stapled upon delivery and the staff worker not offering to offer a resolution for the matter, I had to leave a review. The staff was able to apologize thankfully, however there was no effort for an escalation to resolve the matter at all. I am requesting foe the company to issue a refund for unsafe packaging of our delivered food, thank you. The receipt had a staple but the bag unfortunately didn’t have one. Please be careful! Here are images showing that they have staples in there restaurant for the reciepts but no attempt of stapling anywhere on the bag to close the bag. Safety and sanitary should be first priority always!

I’ve been coming to Red Bamboo for years and they always deliver on the good vegan food! I usually sub out so many things for my order and make so many changes. Today, Leslie was EXCEPTIONALLY patient and helpful with a great attitude. It’s so important to be greeted with good customer service and Leslie surpassed my expectation today. Thank you!

The food was good but they struggled a bit while we were there. They took a solid ten minutes to get us menus and glasses of water. Then we ordered appetizers and entrees and they brought everything out all at once. It was decent food but the service was lacking… I would go back but make sure to not be hungry!