Laughing Man - New York City

I work not too far from here and have been a customer since it was in the little storefront. The coffee is good but the staff is really terrible. They chit chat rather than serving customers. They can’t tell you definitively what pastry is what (I think that’s cranberry). They don’t know how to use the register. They don’t call names when the drink is ready, they just place it on the counter and mumble. They get orders wrong. Be prepared for an underwhelming experience.

I really really really wanted to give more starts, but my experience was not that good. I would give coffee and food 4,5 stars, but service just 1 It was just rude and I would really put some efforts in training staff. Will come back for the coffee, and hopefully service will be better next time. Oh, by the way, no one asked us to show vaccination certificate even though we stayed for indoor dining

Barista was very careful to weigh beans (took a single bean out to make sure she had proper dose before grinding) and pulled a great shot of their single origin Rwandan. Clean shot and very tasty. Pleasantly surprised to see such care put into my shot in a relatively busy cafe!

Friendly, cheerful staff. Great selection of bagels and (Dough) Donuts! Cool shop can get crowded

Great coffee. I had it last year when I was visiting NYC and forgot the name, glad I was able to find it. Hands down one of the best flat whites I've had :