Mcdonald's - Newark

This McDonald's is extremely disorganized. They only have one cash register open for both taking orders and serving customers. When that cash register finishes its shift, another one takes over, but the same problem persists with long lines and frustrated customers. They need to improve their ordering system.

We wanted to celebrate Anne Lewis and Ms. Jamaica's birthday at the restaurant. It was a pleasant experience, although the air conditioning was quite cold.

I worked at this restaurant for a week with young offenders. The older female manager treated us all like children and I almost quit before I got into trouble. I do not recommend this job for adults when their chef is not up to the mark.

This mcdonald has bad customer service every time when I get through the drive thru my orders now I am so tried to get from the lack of service I rather on the autobahn and go to a better mcdonald’s I’m finished with this mcdonald and then when they never respond, I have not given 1 star when that was an option

Went through the drive thru of this location a few minutes ago and my order was incomplete. They charged me for sandwiches and drinks not the full meal. So I gave them my card to charge the additional amount. As the young lady at the 2nd window proceeded to give me my things I noticed I was missing sauce and another drink which I then asked her for. I checked my bag while she was getting that and she came back as I was looking through my bags. I only noticed she was back when she said oh my God in an annoyed tone. I replied excuse me what did you say , to which she then motioned me to move out of the line. It took everything in me not to come out of character and stoop to her level. So instead I'll write this review and hopefully her manager will see it and address it. Since she dislikes her job so much and couldn't understand a person wanting to check their order since it was wrong in the first place. I've been a worker in fast food before so I understand how the rush can be frustrating, but as an employee it gives you no right to take that tone with a customer especially when it was not warranted. I'll make it a point to not patronize your business again as a result of her attitude.