Subway - Newport

Absolutely WORST place to order delivery! They cancelled my order upon putting it in, took $60 plus out of my accnt. I called the location, and they tell me the managers not in, I said I want my money back this is crazy, she said she'd have the manager call me......I'm STILL waiting on that call! I called my bank to let them know what's going on, this was a disaster of an exp! SHAME ON YOU! Service: Delivery Meal type: Dinner Price per person: $1–10

Clean subway, the time I was there they had a limited selection of bread to choice from. Service: Take out Meal type: Dinner Price per person: $1–10

I was somewhat surprised by the negative reviews. I've been here for about half a dozen times and no complaints. I've been working in quality control for two of America's largest food production companies for about 5 years. I was chef and trained servers for an upscale casual eating chain. I worked as an employee for the number one service station in Georgia, highest sales and customer satisfaction. Our sales in my retail business rose by an average of 20% each quarter. So my expectations are not to be met. I have served several Fortune 500 customers. This place is clean. The service is always friendly and busy with the customer. If long waiting times disturb you, try online ordering. I did this and it's always ready to go. Food quality is always consistent. If I get three times bad service or food, they're out. But I have to find another little thing to check this store. I hope that those of you who have decided to give a star at least spoke to the owner because if there is one thing that drives me Bonkers in my industry, when someone floods me with complaints and gives me no chance to fix it, and then goes publicly about their complaint, but never mentioned if they give the owner a chance to fix it. Working quality control at a very high bakery. I had to feed 1.2 to 2.1 million people. So yes, mistakes are made. But getting feedback was crucial to improving my department. I encourage you to do the same. Contact the owner, let him know how you felt about your visit, give the owner a chance to correct your review if they did the things right. How clean, organized and well equipped this business is, I doubt very much that the owner does not care. I can say anywhere within the first 5 minutes of the visit where problems are and when the owner or general manager takes care. This store does not meet these criteria. So again, excellent branch, and if you gave a negative review, I encourage you to contact the owner and give them a chance to fix it and revise your review.

**Service:** Takeout **Meal Type:** Lunch **Price per Person:** $10–20 **Food Rating:** 2 **Service Rating:** 3 **Atmosphere Rating:** 1

**Service:** Dine-in **Meal Type:** Lunch **Price per Person:** $10–20 **Food:** 5/5 **Service:** 5/5 **Atmosphere:** 5/5 The food is delicious, the service is excellent, and the atmosphere is always enjoyable!