The Cellar - North Somerset

I visited on a busy Saturday afternoon and received excellent service right from the beginning. The food was delicious and the atmosphere was pleasant. I will definitely return.

I went to the restaurant with my three adult grandchildren on December 12th and was quite disappointed. The place was very crowded because of the live music, so the service was extremely slow. I wouldn't have made a reservation if I had known beforehand. While the music may be appealing to some, we found it intrusive and made it hard to have a conversation. I have been to Mary's several times in the past, but I'm not sure if I will be returning, especially not on Tuesday evenings.

The food was excellent, the service was outstanding, and the atmosphere was perfect for a enjoyable evening. I will definitely come back and make a reservation soon. The Chorizo starter was especially delicious.

Mary’s has long been one of our local “go to” venues and we have previously been very satisfied. Having not visited for a little while our lunch experience today was disappointing bordering on unsatisfactory. We do not make a habit of writing unsatisfactory reviews but, as retirees with money to spend, we expect to receive an element of hospitality rather than hostility. We got the impression that the staff in attendance today would rather have been doing something else, somewhere else. Service appeared to be “a lot of trouble “. Specifically, whilst the food was satisfactory, presentation was not great and I could have made better looking fish cakes (my partners choice) myself! We were not asked whether our meals were satisfactory, whether we would like a dessert or whether we would like coffee. When it came to settle the bill, I was expected to pay the total without being given a breakdown of the cost; I demurred until a till receipt was provided. After we left Mary’s we visited 5, The Beach in Clevedon for coffee and a desert and received the usual lovely reception. I never thought that we would have to say this but we will think very seriously about whether we choose to eat out at Mary’s again.

This is the third time I have been here for a birthday meal, this time my 85th. The seating and ambience had changed, seated next to the door although it wasn't full. Food was ok but service very bad and my son refused to pay the service charge. After the tapas starters and main courses ordered we were asked if we would like desserts. Replied yes but after our main courses, which were checked up on. After main courses we ordered desserts but before they came we were presented with the bill. One hand didn't know what the other one was doing. Obviously will not be going there again for a celebration. Such a shame as it had, until now, always delivered. Also the clientele were quite noisy.