Short Sweet Bakeshop - North York

My husband and I were so happy with our beautiful (and delicious) wedding cake made by Short Sweet. It was absolutely gorgeous and we received so many compliments from our guests! Daneet is so helpful and really pays attention to detail. I also have a severe peanut allergy and was so relieved to find this bakery.Thank you for making our wedding day even more special! We will definitely be back for more nut free goodies in future.-Amanda and Jorian Simakaj

Had a sweet tooth craving and decided to have a cupcake. Happy I stumbled upon this amazing establishment. Walked in and was greeted by the friendliest cashier, she then helped me choose 2 cupcakes and a cookie. The cupcakes and cookie were soft, fresh and sweet. (Just the way I like my desserts). Will definitely visit again if I’m in the area and would highly recommend this store. Also there prices matched the quality of the products.

Update: i ate more of their cupcakes. Heaven on earth!!! I dont know how anyone can complain. I am a cupcake loyalist lol. If youre a fan of real hardcore birthday cake icing. These are the cupcakes for you. Some even have surprises in the midddle. Love! I usually go to another bakery in the area but they are appearently closed monday and tuesday so...their loss is your gain lol. Really happy i found this spot. I LOVE cupcakes and these guys make it with the exact type of icing i like. Pretty straight forward cupcakes they could get a bit more creative but, a classic is a classic for a reason!But omg, this cookie with icing thing they have! I never knew i needed icing sandwhiched between cookies but here we are, my new favourite treat. It was soooooo good!Ill be back!

Horrendous Customer Service Experience: A Warning to All, Nothing Sweet About This ShopRating: I recently had the misfortune of dealing with a company that boasts the worst customer service I have ever encountered. From start to finish, my experience with this company was an absolute nightmare, leaving me feeling frustrated, disrespected, and utterly disappointed. Allow me to share my account to save others from enduring a similar ordeal.First and foremost, the staff members at this company appear to be living in a world of delusion. Despite making lofty promises about their service and delivery timeframes, they consistently failed to live up to their own claims. Each time I attempted to inquire about the status of my order, I was met with nothing but excuses and empty apologies. It became evident that their promises were nothing more than empty words, leaving customers like myself hanging in a state of perpetual uncertainty.Furthermore, the insulting behavior exhibited by the company's staff was nothing short of appalling. When I dared to question the delay and express my concerns, their responses were filled with condescension and disdain. Instead of acknowledging their own shortcomings or providing any form of assistance, they resorted to personal attacks and insults. It is truly disheartening to witness such unprofessionalism from individuals who are supposed to represent a company's customer service department.To add insult to injury, not only did they fail to deliver within the promised timeframe, but they also displayed a complete lack of empathy or remorse for the inconvenience caused. It was as if they believed they were doing me a favor by allowing me to be their customer. Such an attitude is not only disrespectful but also demonstrates a severe lack of regard for their clientele.In light of my experience, I strongly caution everyone to steer clear of this company. Their abysmal customer service, characterized by broken promises, insults, and a general lack of accountability, should serve as a clear warning sign. There are plenty of other reputable businesses out there that value their customers and deliver on their promises. Spare yourself the anguish and frustration by avoiding this company at all costs.In conclusion, the staff at this company are delusional, failing to fulfill their promised timeframes and resorting to insults when confronted about it. Their customer service is nothing short of abhorrent, and I urge potential customers to seek alternatives for their own sanity. Save yourself the headache and find a company that values its customers and understands the importance of professionalism and accountability.To make matters worse, the quality of the products offered by this company isn't even worth the exorbitant price they charge. It's disheartening to realize that not only did I receive terrible customer service, but the actual products themselves fell far below expectations. The combination of their unreasonably high prices and subpar quality is a clear indication of a company that fails to deliver on its promises in every aspect. It's truly disappointing when even the most basic expectation of receiving value for the price paid goes unfulfilled.

Ordered an 8” double chocolate cake plus 2 dozen vanilla and chocolate cupcakes for my son’s basketball themed birthday. Communication over email was great despite the bakery calling a few times. They were gracious with some back and forth on my part owing to our change in headcount for the party. Most importantly the cake was a hit!! I’m more of a vanilla cupcake person but the icing on the chocolate cake was spectacular. My son said it was the best tasting cake he’s ever had (knocked the LaRocca red velvet off the #1 position) and all our guest were very happy. The cakes were beautiful and delicious!Having a kid with a severe nut allergy, it’s a bonus to find a bakery that is fully nut free. Looking forward to the next reason to stop in for a treat!