Catalpa Coffee - Northampton

Long short: okay coffee, meh service, go somewhere else for breakfast. Went here to try out a new shop and ordered a soy latte and an egg and cheese biscuit. The barista used cows milk the first time, but remade it- no biggie. The latte was okay overall. When I got the biscuit (the sandwiches are premade and sit in a warming cabinet), the egg and cheese were very cold and I asked for it to be warmed up. After about fifteen minutes of just putting it back in the warming drawer, they called my name and put it back on the counter. When I went to pick it up, the plate was scalding hot and burned my hand. After swapping to a cooler dish the biscuit was, amazingly compared to the plate, still cold. At this point I decided that this place was not for me, asked for a refund (which they were kind enough to oblige) and went down the street to Familiars instead which I would far recommend over this place for both breakfast and coffee. Overall the service was slow and the number of slip ups made the experience pretty lackluster. They might benefit from having more than two people on staff during the busy morning since it seems like they were too stretched to pay adequate attention.

Kayla and Christa make the BEST cardamom lattes EVER!!

This place serves decent coffee and the atmosphere is ok. That said, I was repulsed from coming back here when I pointed out that bugs were flying around the baked items and the barista shrugged saying yeah... that happens and proceeded about his day (without throwing away the baked items). Cleanliness is essential in any good and beverage business and it 's concerning to see that this place doesn 't value it.

Catalpa actually has some of the better coffee in Northampton, alongside Familiar's and Cafe Balagan (not in that order, necessarily)

Chai latte was fine but uninspired. Was out of toast at 10.30am, but server made great swaps.