Dunkin' - Northfield

This location has the best tasting items, always fresh.

Don’t order on the app. Waste of time. I ordered on the app 10 mins before arriving, once there the lady in the drive thru asked what I ordered after I explicitly told her I had a mobile order and gave her my name. Entire order was messed up. Coffee taste like milk and missed all of the ingredients listed, Egg wraps without the egg, smh. Literally cheese a sausage, smh

The food tastes like chemicals and they never ever have anything when asking for it!

Absolutely terrible service. I was in the drive thru and had to wait 25 minutes. First I waited about 15 minutes at the speaker waiting for someone to get the order but no one came since there was only one person working. Then once I ordered I got up to the window and had to wait ten minutes. I was watching the worker and he was pretty much just standing there and taking his time. Don’t know what he was doing since the people behind me still didn’t have their order taken. The person behind me kept beeping like it was my fault that I had to wait. When I finally got the drink I realized the worker didn’t even make it right. If I could I would give 0 stars. Please don’t waste your time here.

I live right around the corner and this is the most convenient location for me. I go about 2-3 times a week and almost EVERY time I go, the employees forget something in my order or mess something up. It’s been many times I’ve gone through the drive through and have to drive around and go inside to tell them to fix my order. It just takes away the whole purpose of a drive through and I shouldn’t be constantly inconvenienced.