Ihop - Northlake

The value just isn't there. I paid $4.09 for a single glass of orange juice, not including tax. You could buy a 52oz bottle of orange juice from the grocery store for that price! Additionally, $11.99 for two eggs, hash browns, and two slices of bacon feels excessively overpriced.

I recently had a very unpleasant experience at this location, which has unfortunately made me quite ill. After three days, I'm just starting to manage holding down liquids again. This visit tops my list of the worst experiences I’ve had at a restaurant, and it’s not the first time I’ve been let down here, but I was hoping to give them another chance. I’m genuinely disappointed. To add to my frustration, the manager on duty didn’t even know how to process a refund. How is this person in a managerial position? I will update this review when my issue is resolved properly. Remaking my order, which I already had to return once, is not acceptable—I want a full refund! My total was $65.64, paid in cash. We returned to have our order remade from the previous day due to receiving the wrong items. When I picked up the new food, I witnessed the cook yelling at someone before quitting and walking out. My pot roast was more like ice-cold, leftover pulled pork, consisting of scraps from the bottom of the pan rather than actual pieces of meat. The pancakes, which were supposed to be gluten-free, resembled soggy, chewy tortillas thrown into the box and were missing toppings. The burger was poorly assembled, with all the ingredients mixed together instead of being packed separately to keep them fresh, resulting in the meat being cold in the middle and undercooked. The side salad was the worst I’ve ever seen. I understand that the cook quit, but that doesn’t justify sending out food in this condition. I called back, and the manager still couldn't figure out how to process a refund. To make matters worse, they kept my receipt! I will be reaching out to the health department about this situation.

Average service, and they were all out french fries, salad only consisted of lettuce, tomato and onion

It is the second time we have tried to have breakfast here, both times no one serves us at the entrance. ??

Out server was great..my family was visiting texas and our server was very kind and patient..thanks