Miah's Kitchen - Northumberland

The delivery was very late, and the food arrived freezing cold. The kebab was inedible and the chili sauce tasted more like sweet and sour sauce. Overall, it was a terrible experience and a waste of money.

I went to the restaurant today and found the food to be good, but it was served in plastic containers that were only half full. The prices were not cheap, and over time, it seems like the portion sizes have decreased, making it not a good value for the money. I am considering no longer dining there.

The service at this restaurant was extremely poor. I have ordered from here before without any issues, but this time I ordered a balti pizza without green chilis and it came with them on it. When I called to request a replacement, I was told that jalapeños are not considered chilis. Despite my specific instructions, they refused to make me a new pizza and were rude on the phone. I was willing to take a refund on my order, but their unwillingness to correct their mistake and the rudeness of the staff makes me want to avoid this place in the future. The food may be good, but the lack of customer service is a major issue.

Absolutely DISGUSTING customer service from them. Honestly I’ve never in my life been called a liar by a restaurant before in my life. We drove to collect an order tonight, to arrive home with one curry and one rice missing. They have completely denied, would not let us speak on the phone, accused us of lying and hung up on us. They’ve ripped us off for the food and won’t give us a refund. Said they can’t. I would never recommend this place to anyone in my life, not because the food is bad but because the people who work there are horrible. I have better things to do on my Saturday night than ring up a takeaway and lie about our order. We have 6 people sat here waiting to be fed including two kids, I wouldn’t waste my time with it…. I’ve NEVER lied in my life about something like this because it’s not in my nature. Never again. Disgusting.

First order in nearly a year following a few bad meals at Miahs. Firstly we were surprised to find a free pizza in our order and all the food was fresh and excellent. We ordered our usuals and found they are exactly how they used to be a couple of years ago. Glad our old favourite takeaway in Cramlington is back to its former glory. The chicken chatt wrap was exceptional and I would highly recommend