Dunkin' - Oak Forest

Your time to be open for dine in says 6am went at 7am and both doors are locked. Please fix the times you are actually open on this website and on your door. Mc Donalds got my money for coffee you are SOL.

Hello! I just wanted to express my appreciation for the young lady named Kiaya and the gentleman who were fantastic. They truly go the extra mile for their customers. I hope all the employees working alongside Kiaya and the gentleman can learn from their commitment to excellence. Keep up the amazing work you’re doing!

I ordered a single mocha iced coffee but was charged for two. The staff member apologized initially, explaining that they were short-staffed, which I completely understand. I didn’t mind waiting as long as my order was correct. However, when I mentioned the mistake, I didn’t receive a refund or any resolution.

I visited today with my kids and had a great experience thanks to the service we received. A special shoutout to Kaia—she truly made our day! Despite being short-staffed, she was so positive and attentive, ensuring our order was perfect. She definitely deserves a raise!

Excellent customer service today at 5pm. Stopped for an iced tea with easy sugar. When I pulled up to order, the staff was cheery and pleasant. Made sure to have my order correct. When I pulled up to the window, Kiaya greeted me, waited patientlywhile I pulled up my app. Verified my drink was fully stirred (very rare but doesn't bother me either way). They are deservingof praise for how polite and pleasant they were. I almost offered her a job that's how impressed I was. Her and her teammatereally brightened my otherwise stressful day. A true afternoon pick me up. Will definitely make this my preferred DD when I'min the neighborhood.