Subway - Onawa

I paid for food online and they didn't have it when I showed up. They said they'll have their manager call when they come in tomorrow. So I gave them my phone number and waited for a call. They didn't so I called them. Manager isn't in. So I said okayhere's my number have them call me. Waited 2 more days. Still no call. Finally contacted the manager today and she said norefunds once the day is over with. This place went downhill after the old owners sold it to whoever owns it now a year or soago. Idgaf about the $12 I lost. It's the concept of not caring. And it shows. This must be a common issue according to thesereviews.

The guy at the counter snapped at me because I asked for avacado on my sandwich. Would avoid just because he made it so uncomfortable.

Subway has really declined over the past few years. It seems like there’s no accountability when it comes to online orders. It’s also frustrating to see staff asking for tips when they don't seem to be in a good mood. In my opinion, they need to provide better training for the employees.

Delicious and fresh food! The raw dishes really aid in digesting the cooked items. The staff is also very friendly!

The girl spent the entire time talking about her tips, which created a very uncomfortable atmosphere.