El Pollo Loco - Feedback

Food is just very annoying in the crowd. I live in Riverside, but here in Ontario for work and decided to stop at one of my favorite restaurants. I often buy th...

Drive thru girls are nasty rude! Screwed up the order 3times! When I asked how many more times do I need to say the order she and a Co worker started laughing....

This is my favorite El Pollo Loco. I can eat here every day. The service is amazing, friendly, efficient, fast and helpful. You always got my order right in the...

Stop posting false hours if you won't be open or close to your time. And your customer service needs improvement. I stopped going for all this, but it looks lik...

Here at 19:15 and the door is closed and they don't let me in, despite the sign that the dining room is open until 8:00. There are several customers inside. I d...

The drive-thru line wrapped around most of the parking lot, so I chose to go inside to the front counter. Unfortunately, it wasn't any better; there was a long...

The cashier was amazing—I'm sorry I can't remember his name, but he was working the evening shift. We were really impressed by how well he explained the menu an...

This restaurant consistently offers high-quality food. The staff is friendly and provides quick service. The tables and other areas are always kept clean. While...