Romano's Macaroni Grill Oviedo

The service is consistently excellent, and I've never had a disappointing meal here.

Our service was terrible. our server came and took our order for drinks and then our order for eating when she brought the drinks. I ordered suppe and she asked if I wanted it first. I said you could just take it when it's ready. someone else brought us our food. we asked a random server if we could have a rubbed. she never came and asked if we would have a drink. When we finished eating, she finally came to our table and apologized not to bring the suppe earlier and asked us how everything was tasting. we will never go back there. it was the worst service we had in a long time. it is very regrettable because eating was fantastic.

Lasagna was best I've ever had. Felt bad that staff was a little overwhelmed and that some customers were turned away, but our waiter was very attentive and made every effort to make our visit great.

It was Christmas. My food was cold but was good. I understand it was Christmas and they were short staffed. However the hostess Monica was very rude the entire time we waited for our table and she gave me dirty looks!

The restaurant had a slow service when it came to delivering drinks and food. We waited over 20 minutes for our drinks, and the server mentioned that he also had to act as a cashier, which was causing the delay. Our meals took an hour to arrive after we placed our order in the evening. Some dishes were lukewarm, while others were at the perfect temperature.