Boka nu
Feedback
Bidra med feedbackOne of CA most beautiful location’s to stay at, beach front resort with friendly staff. 2 bathroom 1 bedroom suites large enough for a family to have equal amounts of space. We love it here, the heated pool was amazing when the weather was a bit chilly, live music on weekends. The early morning walks on the beach were breathtaking, attendants at the pool will serve drinks and food, our attendant was Ethan Gould and he went over and beyond to make our experience great here. Our family will continue to make memories at this resort, it kid and pet friendly.1 small inconvenience, food options were not that great! But you can leave the hotel for other places to eat.
Recent renovations are really nice. There are a lot of fun activities. The staff and the management are first rate very friendly and accommodating. The beds are luxurious! However:1. The elevators to our 3rd floor suite were out of order the duration of our stay, which was highly inconvenient, especially carrying beach gear and luggage.2. The bathroom shower drain had a sewage stench that permeated into the room.3. We were teased with a full size fireplace with logs that was only decoration (no heat or fire) in our Presidential Suite.4. No paper towels by the sink in the kitchen area.5. Single ply bathroom tissue.The location is close to Ventura Harbor Village with shops and yummy restaurants like the Petite Cafe!
I recently stayed at the Zachari Dunes Hotel in Oxnard, which is a considered 4 star hotel with a premium price tag. I was expecting a luxurious stay, but I was disappointed to find that the hotel was mediocre at best.The service at the hotel was also mediocre. The staff was friendly, but they were not very attentive.Overall, I would not recommend the anyone who is looking for a luxurious stay. The hotel is overpriced and the rooms and service are mediocre.Here are some specific things that I would improve about the hotel:Improve the customer service. The staff is friendly, but they need to be more attentive. I had to wait a long time for my car at the valet parking.Make the overall experience more premium. The hotel charges a premium price, but the rooms and service are not as luxurious as I expected. The hotel could improve the overall experience by updating the rooms and bathrooms, offering more amenities, and providing better customer service.
Having the opportunity to stay here at the Hilton Zachari Dunes was pleasant, but not quite sure I would stay here again. The check in time is too late especially for a staycation. Why would you think 4:00 is a suitable time and even if you come in early they do not even try to expedite the process. We got here three hours early and I cannot understand why the staff can’t create a method to clean a room earlier if you check in with the staff. The food is mediocre really nothing special about it. I’m just appalled more about how you can’t get your guests in earlier to enjoy all the amenities that you offer here. Rooms are beautiful and view and lovely. Please find a way to get your guests in earlier! We all pay good money to be here.
The on-site restaurant was excellent, offering delicious drinks to complement the menu. They also had both indoor and outdoor bars, allowing guests to enjoy the beautiful weather or relax indoors. While I didn't use the pool area, I admired the waterfalls surrounding it. One of the best features of this hotel is its proximity to the beach, with a gate opening up to a vast beach access. In addition, the hotel offers bike rentals for guests who wish to ride along the nearby bike path. Overall, my experience at this hotel was incredibly relaxing, and I am looking forward to returning in the future.