Embassy Suites By Hilton Parsippany

A Wonderful Weekend at Embassy Suites Exceptional Staff Resolves Any IssuesRating: My recent stay at Embassy Suites left me thoroughly impressed and content. From start to finish, this hotel exceeded my expectations, thanks in large part to their dedicated and accommodating staff.Upon arrival, the warm and inviting lobby set the tone for a delightful weekend. Check in was a breeze, and the front desk staff were not only efficient but also genuinely welcoming. It is always a great feeling when you know you're in good hands from the moment you step through the door.Our suite was spacious, clean, and tastefully decorated. The separate living area and bedroom were well appointed, making us feel right at home. It was evident that the hotel had paid attention to the details, from the comfortable bedding to the modern amenities.One of the standout aspects of our stay was the hotel staff's responsiveness and willingness to address any issues promptly. We encountered an issue in our room, and a simple call to the front desk had a technician at our door within minutes. They tried resolved the problem swiftly,This level of customer service was truly impressive and reflected the hotel's commitment to guest satisfaction.In summary, my weekend at Embassy Suites was a truly enjoyable and memorable experience. The combination of a well appointed suite, excellent amenities, and, most importantly, a helpful and responsive staff made this stay exceptional. I highly recommend Embassy Suites to anyone seeking a comfortable and hassle free getaway, and I look forward to returning in the future. Thank you to the entire Embassy Suites team for making our stay so wonderful!

This Hotel is very good to stay. Homely feel. Staff is very good. It’s very safe for children’s. When I entered children were playing inside hotel. I felt happy by seeing them. Like in another hotels they are not much spacious to play for children’s. Service is very good.Rooms: 3/5

We stayed at this hotel as a wedding group. This property is old, the room/bathroom was not clean either. The front desk staff Aparna Ravi was very rude while checking us in as we didn't get the room we had reserved in the Hilton App. There was a long line (approx. 20 min. wait) to get a made to order omelet for breakfast as there was only one person making them. There was no pen or notepad in the room either. There was no security in the parking lot, my nephew's car was broken into and they stole his wife's purse (there were no valuables in it though) and we had to deal with a broken window. The electrical outlet for the coffee maker and the light above it were not working in my sister's room. We called for service but they couldn't fix it, so they were making coffee in my room instead. I have stayed at much better Embassy Suites before.

To start we arrived in town late so we called ahead of time to say we will be there by 2am and was told after 1am we couldn’t check in even though we told them run the card on file or can we check in from the app and was told no so we had to rush there then go back to get our belongings… then we asked for a late check out which is a benefit for gold members and was told we still have to pay or they can’t do it . But the main issue is the fact they had a dead bug in the breakfast and once a worker seen me taking pictures he came over not to change the food not even to take the dead bugs out but to mix the food around when I spoke to the manager Nancy she kept trying to tell me how it was changed once it was noticed but I telling her I watched an employee go behind me and mix it and 3 more people ate the eggs stating how I’m sure they have cameras and can watch it and I had to tell the omelette chef and he got it changed.. really disgusting by that and management. I threw everything always even if I didn’t see bug on it based on the fact I told the manager and she blamed guest coming in and out for the flies instead on taking responsibility and if a food and beverage manager can be careless with dead insects in the food how can I trust anything going on in the kitchen..definitely don’t plan on coming back here. The rooms was nice and also came with free snacks and drinks but still nasty

It is 10:52 pm and there are kids still screaming/running in the halls. I picked this hotel based off name only, didnt check reviews, big mistake. We have stayed at Embassy Suites in Florida, Washington, and Puerto Rico multiple times, never have we seen anything even close to this.-Hotel is outdated and dirty.-Pool water was cloudy and cold.-There is what appears to be a fairly big religious retreat which included a bible/prayer study in the main area for everyone to see and hear.The overall feel is uncomfortable and dingy. This is not $223 a night hotel, its $100 a night and that might be pushing it. We are lucky to only be in town for one night. Do yourself the favor and DO NOT stay here.