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Bidra med feedbackI ordered online and asked for it to be left at the door. The driver continued not to knock, but bang at the door and ring the doorbell my son asked him several times to leave it at the door, I asked him through the ring camera to leave it at the door the driver then back to his car with the pizza had to come my son to get the pizza and this man REFUSED to give him the pizza without a tip, which he would say to him again and again as two dollars,
My order was not delivered apparently they said they tried to call me i had no missed calls i was at work so this food was for my kids at home that are 3,15,16, so they dont drive so I had to get out of work and go pick it up repay for it and still havent been reimbursed for the one they charged on my bank account
The delivery driver had difficulty delivering the order. She stuck with it, was persistent, and went above and beyond. Very thankful to her for that.
I order from here all the time, both delivery and carryout. My pizza has always been so good! It's always cooked perfectly. It wasn't until this past weekend that I had an issue with my delivery. I understand the labor shortage so although the online delivery time was wrong, I wasn't too upset about my order taking longer than expected to be delivered. I was upset that my pizza and wings were over cooked and the wings barely had any sauce on them. I didn't want to call the store to complain so I just did the survey they always email and sent my complaints through there. The store received the feedback and the manager called me personally to apologize and gave me a credit of what I spent that night. It was my first time having an issue out of the 4+ years that I've been a customer here so I'm grateful and really appreciative of the customer service, thank you!!
I ordered breadsticks as part of my points and they accidentally made cheese breadsticks so we had to wait even longer for them to make the breadsticks even though we said we would take the cheese breadsticks. I also ordered pan pizza and received a hand toss, why did I pay $1 more for pan then?