Seasons Buffet - Pasco

Staff was great, but they had to deal with a lot of problems with the hotel itself. I was there for a conference and a lot of the attendees had to have their room keys changed several times because they would stop working. I had trouble with mine but managed to get it to work. It did look like the hotel was going through repairs. So maybe the keys are a part of the upgrades. I was disappointed I couldn't charge my wine to my room because the stand-alone bar was a vendor.

Amazing front desk. Awesome service. We really liked the extra mile they went to accommodate us. We are looking forward to only staying here while visiting in the future. Staff took time to help us with luggage. They made a point to call and make sure we were comfortable.

Lobby is massive, staff was friendly, and included a good hot breakfast. Room had all the regular amenities. Close to the Pasco airport. Plan to stay there again! Exterior doors were supposed to use key card to unlock but they were unlocked without using the card. Some of the buildings do not have an elevator so it's not for everyone.

We went to the Grizzly Bar on November 2nd to have some dinner and drinks. It turned out to be Karaoke night and it was very entertaining. The bartenders (One Gal and one guy) didn’t seem very happy that we were there, we felt like we were really putting them out, by ordering dinner and drinks. The waitress that kept walking by was friendly and engaging. We won’t sit at the bar next time, we will get a table and hopefully have the nice waitress. Would have givin’ this bar a five star rating, if it weren’t for the angry bartenders. Everyone else in the bar was having fun though and we had a good time as well. It’s a great hotel to stay at when flying out of Pasco. Very convenient!

Our experience was very nice even if it was really cold outside. The people were great and helped us many ways. One gal even led us to our room. One lady got me a military discount for my 34 years in the Air Force. Only thing, the rooms really need some update as they look very outdated.