Jack's - Pell City

I order three piece chicken dinner with mash potatoes and coleslaw when i got home there was two wings and coleslaw in boy nothing else and the wings was so hard you couldn’t eat them

The biscuits were a dough texture (not a fan either). Told myself, Let 's try 1 more time. No more for me.

Pell city is too nice of a town for this restaurant. The people who work here spit on your food next time you get a sandwich open it up and you'll see it clear as day. The cheeseburger doesn't come with mayo, so its either spit or somebody beat off on my sandwich I shoukd of went back and thrown it In they face.

The drive thru speaker made the conversation unintelligible. The only change I wanted was to hold the ketchup and mustard and add mayo to my big jack. This resulted in a burger with absolutely nothing but meat and mayo. No tomato lettuce pickles, nothing. I 've eaten here many times and I really can 't remember anything better. I 'll also point out they once called the police on me for eating in the parking lot, apparently too close to closing. The cop said they thought I wanted to abduct someone as they left, pretty silly and I can 't believe the manager allowed it. And I called their customer service the next day and got an apology and promises of coupons and so forth. Never received anything. I think it 's a tossup over the worst Jack 's between this one and the ones in odenville, moody and Leeds. But I 'm now realizing that Jack 's is just a poorly run chain. This says a lot about the management, they obviously have terrible customer service training and that means other training is going to be lacking as well. Hand washing and proper cleaning in the back is likely non-existent. But you 'll never know until your gut starts telling you to find a bathroom. Jack 's are everywhere around here which is good because you can eat at one and then go to the next for the restroom, but hurry. Things like having the cashier handle nasty money and then turn around and touch food with bare hands is what causes the stomach issues. I could go on and on but I will simply say I will avoid them at all costs, which also is way too much for what you get. $9 for a screwed up burger and a dozen unsalted fries is enough reason to avoid this dumpster fire

Been standing in line for over 30 minutes no one has came to the counter except to set down mobile orders. No one has taken an order at the counter. Service is very poor and customer service is none